About SafeSecure Company
Safety harnesses, hi-vis, welding leather, cut-resistant gloves and face shields, delivered across Australia.
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SafeSecure Company is part of BuyFactory Direct Pty Ltd, a family-run business. We sell personal protective equipment for work: fall protection, high visibility clothing, face and eye protection, welding leather and work gloves.
We are online only. There is no showroom and no shopfront, and that is deliberate: it is the reason the prices are where they are.
What we keep in the range
Thirteen products across four categories, in twenty six sizes and colours. We keep the range tight on purpose. A shop with four thousand lines cannot tell you anything useful about any of them, and protective equipment is the wrong place to guess.
- Safety harness and fall protection: a five point full body harness and a self retracting lifeline.
- Body protection: high visibility vests, hoodies and rain jackets, a leather welding apron and a knee pad kit.
- Hands and arms protection: chainsaw gloves, chemical resistant gauntlets, animal handling gloves and welding sleeves.
- Face and head protection: a heavy duty clear face shield and protective glasses that fit over prescription eyewear.
What we will and will not tell you
Every product page quotes what the listing and the manufacturer actually state, including the standards a maker says an item was tested to. Where a manufacturer's claim is against a United States or European standard, we say so rather than implying an Australian one.
What we cannot do is sign off your workplace's risk assessment. Selecting, fitting, inspecting and retiring protective equipment is a job for the competent person on your site. If you need documentation from a manufacturer before you can specify something, ask us and we will chase it.
Getting hold of us
Email theteam@customersupport.care and a person on our team replies, usually within one business day. Our support team works seven days a week. The international call centre is on +66 (0) 98 391 3877.
SafeSecure Company is a division of BuyFactory Direct Pty Ltd (ABN 30 656 628 938), administration office Suite 307, Norwest Central, 12 Century Circuit, Norwest NSW 2153, Australia.
Frequently asked questions
Who is SafeSecure Company?
SafeSecure Company is an online store operated by BuyFactory Direct Pty Ltd, ABN 30 656 628 938, with its administration office at Suite 307, Norwest Central, 12 Century Circuit, Norwest NSW 2153. We are online only and hold no showroom, which is how the prices stay where they are.
Where do you deliver?
Anywhere in Australia, including Sydney, Melbourne, Brisbane, Perth, Adelaide, the Gold Coast, Canberra, Newcastle, Wollongong, Hobart and Darwin.
How much is delivery?
Delivery is free across Australia on orders of $100 or more. Below that it is a flat $25, shown in the cart before you pay. Express delivery is $25 on any order. Orders are handled in 24 to 48 hours and arrive in 5 to 7 days.
Do you have a showroom?
No. We are online only, which keeps our costs down and our prices with them.
How do I contact a person?
Email theteam@customersupport.care and a person on our team replies, usually within one business day. The international call centre is on +66 (0) 98 391 3877.
Do your products meet Australian standards?
Our listings quote the conformance the manufacturer states, which on some items is a United States or European standard such as ANSI, ASTM or EN. Those are the maker's claims and we publish them as such. If your workplace requires an AS/NZS certification, ask us before you order and we will chase the manufacturer's documentation.
Can I return something?
You can return an item within 15 days of purchase for an exchange or a refund, in its original packaging and with your receipt or order confirmation. On a change-of-mind return you pay the return postage. If the item is faulty, not as described or does not do what it should, we cover the return and your rights under the Australian Consumer Law are not affected.
Do you publish customer reviews?
Not at the moment. We do not show a rating or a testimonial anywhere on this site unless it comes from a verified review source, and we would rather show nothing than show something we cannot stand behind.
Browse the range
Safety harnesses, hi-vis, welding leather, cut-resistant gloves and face shields, delivered across Australia.
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